Frequently Asked Questions

Quick answers to common questions about Cicini.

Getting Started

What is Cicini?

Cicini is a scheduling and operations platform that helps organizations manage bookings, staff schedules, payments, and client relationships in one connected system.

Who is Cicini for?

Cicini serves service-based organizations — including fitness studios, salons, professional services firms, and enterprise teams — where scheduling is central to operations.

How long does setup take?

Most teams are up and running in under 15 minutes. Basic setup involves creating your account, adding services, and configuring availability. More complex configurations (multiple staff, integrations, automation) may take longer.

Trials & Demos

Is there a free trial?

Yes. You can start a free trial to explore the platform and test it with real bookings. No credit card required.

Do I need a demo to get started?

No. You can start a free trial and explore on your own. Demos are available if you'd prefer a guided walkthrough or have specific questions about your use case.

What happens after the trial ends?

If you want to continue, you choose a plan that fits your needs. If you're not ready, your data stays available so you can pick up later. You won't be charged automatically.

Setup & Onboarding

Do I need technical skills to set up Cicini?

No. Cicini is designed for non-technical users. Setup is guided, and most configuration happens through straightforward settings — not code.

Can I import data from another system?

Data import options depend on your current system and what you're migrating. Contact us if you have specific migration questions.

How do I add team members?

Team members are added through your account settings. You can set permissions, assign services, and configure individual availability for each person.

Data & Security

Who owns my data?

You do. Your data belongs to you, and Cicini provides tools to access and export your information.

Is my data secure?

Yes. Cicini uses encryption for data in transit and at rest, role-based access controls, and secure infrastructure. For more detail, see our security documentation.

Learn about security →

Where is data stored?

Cicini runs on modern cloud infrastructure with data centers designed for security and reliability.

Still have questions?

If you didn't find what you're looking for, reach out directly.

Key Features

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Trusted by thousands

Join thousands of businesses using Cicini to manage their appointments.

Cicini Application — FAQ